Frequently Asked Questions


General Questions | Hardware Upgrades | Software Upgrades | General Software Questions | MIDI
PDS Player System | PianoDigital with QuietTime


General Questions

What is acoustic playback vs. Symphony playback?

Acoustic playback is a piano-only performance. Symphony disks by PianoDisc contain a piano performance with orchestrated accompaniment which is heard through speakers.


How do I use my keyboard/sequencer with 3.5" floppy and get my finished results to play on the PianoDisc system?

Your PDS-128 or PDS-128Plus plays most PianoDisc, Yamaha, and DOS disks. Some professional keyboards utilize other disk formats. If that is the case, you may need to use a utility provided by your keyboard manufacturer (or third party) to convert the file to a standard MIDI file. Remember that the file must be standard MIDI Type 0 and that you must define the piano part. For more information about playing standard MIDI files on your PianoDisc system, please see the additional documentation provided on our web site.


I press [PRODUCER] I get a screen with "LEFT RIGHT RESET" instead of the normal producer screen. What happened?

The PDS-128 or PDS-128Plus will display a different screen depending on the type of disk that is inserted. If you are using a PianoDisc diskette, the produced feature will let you set the order that songs are played. If you are using any other disk type, you will be shown a screen that lets you toggle education mode settings.


How much does a PianoDisc system cost?

The price depends on which system and options you wish to purchase.  We recommend that you contact your local dealer for further information.  Your dealer will be able to help you determine which option(s) would best suit your needs and your budget.  If you would like information on your local authorized dealer(s), please contact us at sales@pianodisc.com.


Hardware Upgrades

How do I find out about options and upgrades for my system?

Contact your PianoDisc dealer for information on the Record and Symphony options as well as other new features like the SilentDrive System. If you want to upgrade but are unsure of what you currently have, consult your user's manual for all the information about your system.  For dealer information, please contact us at sales@pianodisc.com.


I am interested in purchasing the PianoDigital (QuietTime) unit for installation on my piano.  If I put just the PianoDigital unit in now and want to upgrade to a full PianoDisc with player mechanism, is this possible?  I understand that with the headphones on I will hear only digital. Is there any way to hear actual acoustic-quality sound?

One of the many advantages of PianoDisc products is their modularity. You can start with a basic system, and add options at a later time. There is no problem starting with a PianoDigital system and moving to a full player system at a later time.

While wearing headphones, you will hear the piano sounds from the Symphony sound card. The new SymphonyPro option adds even more realistic sounds for a truly remarkable piano experience. If you have not yet upgraded to the SymphonyPro option, contact your local dealer for more information.


I am a new owner of a PDS-128Plus system, and I would like to know if my system can easily be upgraded to handle CDs as well.  What do I need, what are the advantages, and can I use an existing CD player using PianoDisc pre-recorded CDs?

Your PDS-128Plus is compatible with many CD players that are currently on the market. However, you must pay close attention to the specifications of the external unit to insure it is completely compatible. For the ultimate in integration and compatibility, a PianoCD control unit is the option of choice. The new PianoCD player can be used individually, or in conjunction with a PDS-128Plus in "link" mode. While in link mode, you can use the PDS-128Plus and its remote to control the PianoCD. With PianoCD, you never have to worry about matching audio levels or other compatibility issues. PianoCD also gives you enhanced functionality over other CD players. For example, the "Global Repeat" feature will automatically start playing a CD when a floppy disk has finished. Designed to compliment the PDS-128Plus, the PianoCD is a must for those who desire the ultimate player piano experience.


Software Upgrades

I just got my PDS-128 Plus.  Where can I find the software version so that I will know whether or not to upgrade my system?

Insert a disk into your PDS-128 or PDS-128Plus and turn it on. You should see an initialization message, followed by the prompt, "Hold [1] For Info". Press and hold the [1] button until the screen changes. The first screen that is displayed is the software revision. Make sure that the revision listed matches the latest revision available on our web site. When you are done viewing the software revision screen, you can press [STOP] to continue with normal operation. If you did not see the initialization message or the prompt to press [1], you have an older version of the operating system and should obtain and install the free software upgrade.


My PDS-128 was last updated with "G."  Will installing the "N" update take care of everything, or do I have to update with "H" through "N"?

You do not have to install upgrades "H" through "M"--you can bypass those by installing the "N" upgrade.


Do all PDS-128 and PDS-128Plus units read high-density disks (1.44MB) as long as they have the most recent upgrade?

In a word:  Yes!


General Software Questions

How do I format floppies to play on my system?

You can use your PDS-128 or PDS-128Plus to format both low (DSDD) and high (DSHD) density disks with the PianoDisc format. Note that it is NOT necessary to format a PianoDisc disk if you want to play standard MIDI files. You only need to format a disk with the PianoDisc format if you plan to record your own songs, or create a software update disk. To format a disk in your PDS-128 or PDS-128Plus, follow these steps:

  1. Insert any PianoDisc disk into the floppy drive. Note that this is not the disk that you will format.
  2. Press the [MODE] button three times to access the "Disk Options" page. If this screen is not available, you will need to change your source to DISK.
  3. Press [4] for "FRMT".
  4. Select the density of the disk that you will be formatting. If you are formatting a high density disk, press [1] for "1.44M". If you are formatting a low density disk, press [4] for "720K".
  5. Remove the disk from the drive and insert the disk that you want to format.
  6. Press [4] for "OK" to confirm that the disk to be formatted has been inserted.
  7. Press [1] for "YES" to confirm that you wish to erase the disk.

A counter is displayed while the disk is formatting. When the format is complete, "Diskette Format Done" is displayed.


MIDI

What are MIDI, GM and SMF?

  • MIDI is the acronym for Musical Instrument Digital Interface. This provides the necessary electronic medium for musical instruments to "talk" to each other.
  • GM is the acronym for General MIDI. This was developed in order to standardize the behavior of sound generators, and as a result, to simplify their implementation. There are 128 sounds available and each is characterized by a specific Program Change number. As a result, a sequence written in accordance with the General MIDI standard correctly drives any compatible sound generator without needing any adjustments beforehand.
  • SMF is the acronym for Standard MIDI Files. A SMF file contains all the necessary information to play back pre-recorded or composed music. SMF format type 0 is an accurate single track file which is compatible with most playback devices. SMF format type 1 does not play on the PDS-128 or the PDS-128Plus system.


Can I download a MIDI file off the Internet, copy it onto a floppy, stick it in the unit and have it play channel 1 piano on the keyboard?

There are a huge variety of MIDI files available on the Internet from many different sources. Some files will play on your PianoDisc system without modification. However, most will require a couple of minor changes. First, you need to make sure the file is Type 0 (Type 1 will not work). Second, you must set the instrument to "Acoustic Piano" or "Bright Acoustic Piano" on the channel that you want the piano to play. These correspond to General MIDI instruments 0 and 1 (or 1 and 2 if you do not have instrument 0). The best way to modify files for use with your PianoDisc system is from a MIDI sequencer. A wide variety of sequencers are available for both Windows and Macintosh computers. See your local music retailer for more information on a sequencer that would meet your needs.


Do you have knowledge of software that will convert the file recorded on the PDS-128 to a MIDI file?

There are third-party software applications that attempt to convert PianoDisc songs to Standard MIDI files. In our experience, these utilities do not handle certain parameters correctly, and the result can be disappointing. If you wish to make a backup of a song that you recorded on your PDS-128 or PDS-128Plus, the best way is to use a MIDI sequencer. Your user guide explains how to connect your PianoDisc system to a computer. Once connected, begin recording on your sequencer and press [PLAY] on your PianoDisc control unit. When the song is finished, press [STOP]. You now have a backup of your performance.


What are my options for putting MIDI in my Piano?

You can make your piano output MIDI in one of two ways. The first is to use the TFT Record System. This uses thin Touch Film Technology to measure the key movements. The keyboard is scanned at a very high speed to measure every key movement in real time, and each sensor is carefully calibrated to ensure that all keys give the appropriate velocity output for a given force on each and every piano key. The system can be purchased with the PDS-128 or PDS-128Plus or as a separate unit.

Another option is QuietTime. This has all the features of the TFT Record System, plus it can do keyboard splits, velocity splits, and other advanced keyboard functions. An additional feature is that with QuietTime, the hammers can be silenced with the mute rail, so that your piano becomes a master MIDI keyboard controller. QuietTime also allows you to save your MIDI configuration in 75 different user presets that can be recalled at any time. There is also a 16-channel MIDI bar graph that displays all the channel (velocity) activity in real time.


What are Keyboard Splits and Velocity Splits?

Keyboard Splits are a MIDI feature that allows you to divide your piano keyboard into two (or more) separate instruments. For instance, the upper half of the keyboard could play a flute, and the lower half, strings. The dividing point between the instruments is entirely up to you, and can be set directly from the piano keyboard, or from the QuietTime control panel.

Velocity Splits are a similar feature, except that the instrument assignment is set at a certain velocity level of the keyboard. Thus you can, for example, play soft and get a guitar sound, and when playing loud, get a trumpet (for the same keys). The velocity assignment is entirely up to you, and can be entered from the QuietTime front panel. Multiple velocity splits are allowed, and can be combined with keyboard splits to create some really interactive keyboard assignments.

Keyboard Splits and Velocity Splits are available in QuietTime only. Both of these features can be saved in the User Presets (up to 75 available), and can be recalled at any time.


PDS Player System

Will this player system work in my piano?

Yes! The PianoDisc system is a universal retrofit player piano system which can be integrated into virtually any piano, new or used.


Can I still play my piano after the player is installed?

Absolutely! When the system is not playing, the solenoids that trigger the keys are at a resting position and do not interfere with playing the piano.


What about recording? Can I record myself on the piano, and then play it back?

Yes. With the Record option installed, not only can you record your performance and play it back, you can also change the key and tempo of your performance (great for difficult pieces!).


What is the difference between floppy disk and CD playback?

Floppy disks contain MIDI files--electronic digital data files--which are used to play back the acoustic piano. With the Symphony option, the Symphony floppy disks include drums and orchestrated instruments that accompany the piano playback.

CDs are similar to diskettes in that they too contain electronic digital data files for the piano part. However, the CDs have live audio to accompany the piano during playback. This feature allows you to enjoy our CD vocals (see the 'Original Jukebox Vocals' series) and other live audio recordings.


Do I need to worry about obsolescence?

No! PianoDisc offers the ability to upgrade the system through the use of Flash Memory. Flash Memory is electronically erasable and can be updated with our free system updates.


Where do I get software updates?

All software updates may be downloaded from this site.  See our Software Updates page for details. All updates are free, as we are committed to giving our customers state-of-the-art technology.


How do I get more music for my system?

PianoDisc has over 4,000 music titles available for use with the PianoDisc player system. Our music catalog includes categories such as Popular, Jazz, Country, Classical, Ragtime, Sacred, New Age, and Candlelight & Wine. More are represented in our extensive Music Catalog. We have our own recording studio, and an entire music editing department that works constantly to add new recordings to our extensive library.


PianoDigital with QuietTime

What is PianoDigital with QuietTime? (And will it work in my piano?)

PianoDigital with QuietTime is a system that allows your piano to become two things simultaneously; a private piano (for practicing by yourself), and an electronic keyboard. There is a mute rail that (if enabled) prevents the piano's hammers from striking the strings, thus preventing any sounds from emerging. A piano synthesizer picks up the keys being played, and outputs the piano sound to the headphones. This allows the pianist to practice in silence (it's also great for beginners who may be nervous about their playing skills).

There are many advanced features available. PianoDigital with QuietTime allows keyboard splits (different instruments at different sections of the keyboard), and can play up to 16 instruments at once. Velocity splits are also available. This allows you to change sounds depending on how hard or soft you play a key. There are 128 sounds to choose from, and sounds can be layered together (such as piano and strings). PianoDigital with QuietTime also outputs MIDI from the keyboard, so you can record to a computer sequencer or control a music synthesizer. PianoDigital with QuietTime is designed to work in all acoustic pianos.


How many Keyboard and Velocity Splits can be used?

QuietTime lets you use up to 16 splits of any combination (keyboard or velocity) at one time. Each split is sent to a different MIDI channel. The configuration of splits can be saved in memory as part of the user configuration (there are 75 User Presets available).


If you have any questions that you don't see here, please feel free to contact us:
    Email: sales@pianodisc.com
    Phone:  800/566-3472 or 916/567-9999
    Fax:   916/567-1941