Book a Factory Tour

Entering our six-story factory is like going back in time. Once inside, you will witness a rare sight: artisans expertly building pianos by hand, using century-old techniques. Experience firsthand the two centuries of piano craftsmanship that goes into our pianos. At the end of the tour, enter our showroom and tickle the ivories of our unique, hand-made pianos for yourself.

Select a Time Below:

Need to pick a different day? If Wednesdays aren’t good for you, fill out the contact form in the next section to provide us alternative dates and we will get back to you.


  • Address: 35 Duncan Street, Haverhill, MA 01830
  • Tours are available on Wednesdays at 10am
  • Tours must be scheduled at least 48 hours in advance
  • Tours are $20 per adult and $10 per students
  • There is no wheelchair access in the factory
  • Stairs are mandatory
  • Closed-toed shoes are required to be worn at all times.

Tour Waiver and Release

Each tour participant must sign a Waiver and Release form before the tour begins. You may sign the waiver at our factory, or download, print, and sign it at home and bring it with you.

Request an alternative tour date

MH Seal Button 2 • Mason & Hamlin Piano Company • Made in the USA

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  • Mason & Hamlin Piano Co.
  • 35 Duncan St.
  • Haverhill, MA 01832
MH Soundboard Seal Footer opt • Mason & Hamlin Piano Company • Made in the USA